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12 January 2010

Being a True Coach


Through the years, I’ve found Coaching as the base for my success and I would like to share some considerations with you, at the end, it’s all about highly motivated teams to achieve quality, service, Clients and financial goals.

Let’s start this fun posting with some myths about Leadership:
--Leaders are charismatic.
--Leaders only exist on high management.
--Leaders control and manipulate.
--Leaders are passive.

Coaching philosophy:
++If you don’t know, I’ll teach you.
++If you can’t, I’ll help you.
++If you don’t want to, I’ll motivate you.

Now some tools and ideas to consider to really coaching people properly:
1.-Getting mad is easy, but getting mad with the right person, at the right moment, with the right intensity… That is not easy.
2.-Effective coaches let people know that they are somebody, not some body.
3.-Coaching is turning dependent into independent people.
4.-Coaching is the art of working with the rest in order for them to achieve outstanding results and improve their performance.
5.-The coach must motivate, be an effective communicator, teacher, Team promoter and self confident.
6.-A true leader doesn’t do what people can do for themselves.
7.-When you see something, say it, as good and recognized work, repeats itself.
8.-The right question always shows respect for the person. Helps people to discover their own answers. Helps clarify the direction, purpose, expectations and goals. Help people to understand their roll in problem solving. Focus people on future attention, and not past problems.
9.-Feedback is a great opportunity to make people know the impact on their attitudes and behavior.
10.-A good coach listens carefully, makes questions and listens to answers, searches for others opinions and ideas, encourages the expression of different point of views, and looks the ways on helping the Team to fulfill objectives.

And remember, Teams behavior is the true quality reflection of the person directing it.
There are no bad employees, but bad leaders!!!

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